If you’re in the field of food and beverage and need to export products on a daily basis, you should determine some important points before handing over the shipment process to a freight forwarder. Maintaining stringent regulations is important to ensure safe and secured transportation, especially when you’re handling perishable goods. Therefore, to understand the potential of a freight forwarding company make sure:
They have food grade accreditations
Accreditations are the best signs that can tell whether or not the specified company is serious in handling such products. It is an indication of professionalism and high standards with the utmost responsibility. This includes:
- British International Freight Association (BIFA)
- Authorised Economic Operator (AEO)
- Institute of Chartered Shipbrokers
- United Kingdom Warehousing Association (UKWA)
- Road Haulage Association (RHA)
- International Air Transport Association (IATA) Cargo Agent
They specialise in food and drink cargo
Before you consider partnering with a freight team make sure they provide air, sea and road freight services in aspecialise container. When it comes to perishable goods, they often require special storage regulations to keep them safe for consuming. Research about their previous clients and what type of services do they provide.
They are experienced
It’s crucial to figure out their experience level. In UK, as there are no formal requirements or certifications needed for freight forwarding, anyone can claim to be the best provider. Therefore, you need to research a bit about their experience level. Do not forget to take a look at the existing customer satisfactory reports. Usually, a long history and successful track record indicate a business’ efficiency and reputation. Choose a company which is robust, consistent and reliable in the field of international shipping. Food and beverage industry can be volatile and thus, you need to select reputable export agents in UK.
They have a good customer service
The story of customer experience tells a lot about a specific company. You need to be sure that a freight forwarding team is not responsible for shipping delays, naturall it occurs due to environmental hurdles. Considering this, the freight forwarders must keep you informed to avoid miscommunication with the clients. A reputable company always maintains this basic formality and thus, have a good “customer experience” story.
When it comes to the shipping needs of perishable goods always make sure that they are professional enough and work with an expert team.